Az Innov\u00e1ci\u00f3s \u00e9s Technol\u00f3giai Miniszt\u00e9rium IT laborat\u00f3riuma \u00e9s a fogyaszt\u00f3v\u00e9delmi hat\u00f3s\u00e1g kiemelten ellen\u0151rzi az aj\u00e1nd\u00e9kbeszerz\u00e9s helysz\u00edn\u00e9\u00fcl szolg\u00e1l\u00f3 \u00fczleteket, web\u00e1ruh\u00e1zakat \u00e9s v\u00e1s\u00e1rokat.<\/p>\n
Keszthelyi Nikoletta fogyaszt\u00f3v\u00e9delem\u00e9rt felel\u0151s helyettes \u00e1llamtitk\u00e1r elmondta: \u201eOrsz\u00e1gosan t\u00f6bb mint 1200 pr\u00f3bav\u00e1s\u00e1rl\u00e1s t\u00f6rt\u00e9nt \u00e9s m\u00e9g egyszer ennyi \u00fczletet ellen\u0151riztek a csal\u00e1dok v\u00e9delme \u00e9s a tisztess\u00e9ges v\u00e1llalkoz\u00f3i magatart\u00e1s t\u00e1mogat\u00e1sa \u00e9rdek\u00e9ben. A hat\u00f3s\u00e1gi fogyaszt\u00f3v\u00e9delmi ellen\u0151rz\u00e9sek december v\u00e9g\u00e9ig tartanak, azonban a kar\u00e1csonyi aj\u00e1nd\u00e9koz\u00e1st k\u00f6vet\u0151en a v\u00e1s\u00e1rl\u00f3knak is fontos tiszt\u00e1ban lenni\u00fck jogaikkal \u00e9s a keresked\u0151k k\u00f6telezetts\u00e9geivel.\u201d<\/p>\n
Ha az aj\u00e1nd\u00e9k hib\u00e1s, s\u00e9r\u00fclt vagy nem m\u0171k\u00f6dik, szavatoss\u00e1gi, j\u00f3t\u00e1ll\u00e1si ig\u00e9nyeket \u00e9rv\u00e9nyes\u00edthet\u00fcnk, amelyek \u00e9rtelm\u00e9ben az \u00fczletnek k\u00f6teless\u00e9ge a term\u00e9ket jav\u00edttatni; ha nem jav\u00edthat\u00f3, akkor egy ugyanolyan term\u00e9kre kicser\u00e9lni; v\u00e9gs\u0151 esetben pedig a v\u00e9tel\u00e1rat visszafizetni. Ha ilyen probl\u00e9ma mer\u00fcl fel, \u00e9s azt a keresked\u0151vel nem siker\u00fcl rendezni, a v\u00e1s\u00e1rl\u00f3knak a fogyaszt\u00f3v\u00e9delmi hat\u00f3s\u00e1ghoz \u00e9s a b\u00e9k\u00e9ltet\u0151 test\u00fcletekhez \u00e9rdemes fordulniuk.<\/p>\n
Gyakori eset kar\u00e1csony ut\u00e1n, hogy a kapott aj\u00e1nd\u00e9k nem tetszik, nem j\u00f3 a m\u00e9rete, viszont a term\u00e9k min\u0151s\u00e9gileg hib\u00e1tlan. Jogszab\u00e1lyi el\u0151\u00edr\u00e1sok alapj\u00e1n az \u00fczlet ilyen esetben nem k\u00f6telez\u0151 visszavennie a term\u00e9keket, ugyanakkor jellemz\u0151, hogy a keresked\u0151k a vev\u0151i el\u00e9gedetts\u00e9g \u00e9s a c\u00e9g j\u00f3 h\u00edrnev\u00e9nek meg\u0151rz\u00e9se \u00e9rdek\u00e9ben \u00f6nk\u00e9ntesen lev\u00e1s\u00e1rl\u00e1si vagy cserelehet\u0151s\u00e9get biztos\u00edtanak. Az aj\u00e1nd\u00e9kv\u00e1s\u00e1rl\u00e1s el\u0151tt azonban c\u00e9lszer\u0171 err\u0151l \u00e9rdekl\u0151dni, ak\u00e1r a blokkra val\u00f3 fel\u00edr\u00e1s\u00e1t k\u00e9rni.<\/p>\n
A v\u00e1s\u00e1rl\u00e1sr\u00f3l kapott nyugt\u00e1t, blokkot minden esetben meg kell \u0151rizni a k\u00e9s\u0151bbi ig\u00e9ny\u00e9rv\u00e9nyes\u00edt\u00e9s \u00e9rdek\u00e9ben. Adventi v\u00e1s\u00e1rban beszerzett aj\u00e1nd\u00e9kok eset\u00e9ben a keresked\u0151 adatait is hasznos lehet feljegyezni, hogy j\u00f3t\u00e1ll\u00e1si, szavatoss\u00e1gi ig\u00e9nyek \u00e9rv\u00e9nyes\u00edt\u00e9se c\u00e9lj\u00e1b\u00f3l, vagy egy\u00e9b probl\u00e9ma eset\u00e9n fel tudjuk venni vele a kapcsolatot.<\/p>\n
Web\u00e1ruh\u00e1zban t\u00f6rt\u00e9nt v\u00e1s\u00e1rl\u00e1skor a keresked\u0151k jogszab\u00e1lyi el\u0151\u00edr\u00e1sok alapj\u00e1n a j\u00f3t\u00e1ll\u00e1si, szavatoss\u00e1gi ig\u00e9nyek int\u00e9z\u00e9se mellett k\u00f6telesek meghat\u00e1rozott id\u0151szakon bel\u00fcl a min\u0151s\u00e9gileg hib\u00e1tlan term\u00e9keket is visszavenni. A v\u00e1s\u00e1rl\u00f3 a term\u00e9k \u00e1tv\u00e9tel\u00e9t\u0151l sz\u00e1m\u00edtott 14 napon bel\u00fcl indokol\u00e1s n\u00e9lk\u00fcl visszak\u00fcldheti a term\u00e9ket a keresked\u0151nek. Egyre t\u00f6bb web\u00e1ruh\u00e1z v\u00e1llal \u00f6nk\u00e9ntesen hosszabb, ak\u00e1r 30 napos el\u00e1ll\u00e1si id\u0151t is, fontos tudni azonban, hogy az el\u00e1ll\u00e1si id\u0151 els\u0151sorban a term\u00e9k kipr\u00f3b\u00e1l\u00e1s\u00e1t szolg\u00e1lja.<\/p>","protected":false},"excerpt":{"rendered":"
A legjobb sz\u00edvvel adott kar\u00e1csonyi aj\u00e1nd\u00e9kkal is el\u0151fordulhat, hogy nem tetszik, nem j\u00f3 a m\u00e9rete, hib\u00e1s vagy nem m\u0171k\u00f6dik. A fogyaszt\u00f3v\u00e9delmi szab\u00e1lyok ismerete az \u00fcnnepek ut\u00e1n is elker\u00fclhet\u0151v\u00e9 teszi a felesleges bossz\u00fas\u00e1gokat.<\/p>","protected":false},"author":8,"featured_media":0,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[1],"cikk_cimkek":[15],"content_flags":[350],"content_icons":[],"class_list":["post-927","post","type-post","status-publish","format-standard","hentry","category-erdmost","cikk_cimkek-kozelet","content_flags-erdekes"],"acf":[],"_links":{"self":[{"href":"https:\/\/erdmost.hu\/en\/wp-json\/wp\/v2\/posts\/927","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/erdmost.hu\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/erdmost.hu\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/erdmost.hu\/en\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/erdmost.hu\/en\/wp-json\/wp\/v2\/comments?post=927"}],"version-history":[{"count":0,"href":"https:\/\/erdmost.hu\/en\/wp-json\/wp\/v2\/posts\/927\/revisions"}],"wp:attachment":[{"href":"https:\/\/erdmost.hu\/en\/wp-json\/wp\/v2\/media?parent=927"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/erdmost.hu\/en\/wp-json\/wp\/v2\/categories?post=927"},{"taxonomy":"cikk_cimkek","embeddable":true,"href":"https:\/\/erdmost.hu\/en\/wp-json\/wp\/v2\/cikk_cimkek?post=927"},{"taxonomy":"content_flags","embeddable":true,"href":"https:\/\/erdmost.hu\/en\/wp-json\/wp\/v2\/content_flags?post=927"},{"taxonomy":"content_icons","embeddable":true,"href":"https:\/\/erdmost.hu\/en\/wp-json\/wp\/v2\/content_icons?post=927"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}