{"id":72521,"date":"2023-07-24T16:08:32","date_gmt":"2023-07-24T14:08:32","guid":{"rendered":"https:\/\/erdmost.hu\/?p=72521"},"modified":"2023-07-26T10:09:48","modified_gmt":"2023-07-26T08:09:48","slug":"elsotetult-kijelzok-tanacstalan-utasok","status":"publish","type":"post","link":"https:\/\/erdmost.hu\/en\/2023\/07\/24\/elsotetult-kijelzok-tanacstalan-utasok\/","title":{"rendered":"Els\u00f6t\u00e9t\u00fclt kijelz\u0151k, tan\u00e1cstalan utasok"},"content":{"rendered":"

„Hall\u00f3! Seg\u00edts, honnan indul ez a rohad\u00e9k busz! G\u0151z\u00f6m sincs, hova menjek” – panaszolta egy f\u00e9rfi az \u00e9rdi buszp\u00e1lyaudvar bej\u00e1rat\u00e1n\u00e1l \u00e1llva. A vonal t\u00faloldal\u00e1n l\u00e9v\u0151 valaki azt\u00e1n \u00fatbaigaz\u00edthatta, mert elindult az egyik peron fel\u00e9. (Csak a t\u00f6rt\u00e9nelmi h\u0171s\u00e9g kedv\u00e9\u00e9rt jegyezz\u00fck meg: nem a rohad\u00e9k sz\u00f3t haszn\u00e1lta, hanem egy sokkal cs\u00fany\u00e1bbat.)<\/p>\n

P\u00e1r m\u00e9terrel arr\u00e9bb id\u0151s asszony n\u00e9zel\u0151d\u00f6tt, majd mikor l\u00e1tta, hogy sehol sincs ki\u00edrva semmi, t\u00e9tov\u00e1zva elindult arrafel\u00e9, ahol m\u00e1r v\u00e1rakozott n\u00e9h\u00e1ny ember.<\/p>\n

\"\"<\/p>\n

Egy nyugd\u00edjas h\u00f6lgy jelent meg a bej\u00e1ratn\u00e1l, k\u00f6r\u00fcl sem n\u00e9zve igyekezett a 10-es peronhoz. „Tudom, honnan megy a busz, mert mindig ezzel utazok, soha m\u00e1ssal. De aki nem ismer\u0151s itt, az nem tudn\u00e1” – mondta a fej\u00e9t cs\u00f3v\u00e1lva.<\/p>\n

Sajnos, igazat kellett adnom neki. Egyik olvas\u00f3nk k\u00e9r\u00e9s\u00e9re j\u00e1rtam a buszp\u00e1lyaudvaron, \u0151 h\u00edvta fel a figyelmemet arra, hogy hetek, h\u00f3napok \u00f3ta nem m\u0171k\u00f6dnek m\u00e1r a digit\u00e1lis kijelz\u0151k. Mint arr\u00f3l szem\u00e9lyesen is meggy\u0151z\u0151dhettem, val\u00f3ban minden utast\u00e1j\u00e9koztat\u00f3 t\u00e1bla s\u00f6t\u00e9t: sem a peronokon, sem a jegyp\u00e9nzt\u00e1rban nem m\u0171k\u00f6dik egyik sem.<\/p>\n

R\u00e1ad\u00e1sul a hangosbemond\u00f3 is n\u00e9ma, az utasok meger\u0151s\u00edtett\u00e9k, hogy az sem sz\u00f3l m\u00e1r.<\/p>\n

\"\"<\/p>\n

Vajon az, aki nem mindennap, illetve nem mindig ugyanoda utazik, hogyan t\u00e1j\u00e9koz\u00f3dik? El\u0151sz\u00f6r p\u00e1r fels\u0151 tagozatos di\u00e1kot k\u00e9rdeztem.<\/p>\n

„A netes menetrendes oldalon szoktuk megn\u00e9zni, de volt m\u00e1r, hogy nem tal\u00e1ltuk, \u00e9s lek\u00e9st\u00fck” – mondta egyik\u00fck. „Most se tudjuk, honnan megy. Bement\u00fcnk a v\u00e1r\u00f3terembe, megk\u00e9rdezt\u00fck, de azt mondt\u00e1k, hogy nem tudj\u00e1k” – tette hozz\u00e1 m\u00e1sikuk. „De legal\u00e1bb azt tudjuk, hogy eg\u00e9sz ut\u00e1n hat perccel indul” – f\u0171zte hozz\u00e1 a harmadik sr\u00e1c.<\/p>\n

T\u00f6bben mondt\u00e1k, hogy kifejezetten zavar\u00f3 az utast\u00e1j\u00e9koztat\u00e1s hi\u00e1nya, m\u00e9g akkor is, ha internetes alkalmaz\u00e1sok seg\u00edts\u00e9g\u00e9vel k\u00f6nnyen meg tudj\u00e1k tal\u00e1lni a buszt. \u00c9s persze ott vannak a falra kitett menetrendek, meg az inform\u00e1ci\u00f3s ablak (ez ut\u00f3bbi a nap 20 \u00f3r\u00e1j\u00e1ban nyitva van), de mire ezekkel v\u00e9gz\u00fcnk, sajnos, j\u00f3 es\u00e9llyel elmegy a j\u00e1rat…<\/p>\n

\"\"<\/p>\n

„Ha lek\u00e9snek egy buszt, van, hogy egy \u00f3ra m\u00falva j\u00f6n egy m\u00e1sik” – legyintett egy v\u00e1rakoz\u00f3 h\u00f6lgy. \u0150 mindennapos vend\u00e9g az \u00e1llom\u00e1son, rendszeresen utazik busszal, sokszor este. Egy\u00a0 biztons\u00e1gtechnikai c\u00e9g uniformis\u00e1t viselte, \u00e9s, mint mondta, emiatt gyakran hiszik azt, hogy \u0151 is az \u00e1llom\u00e1son dolgozik, \u00e9s sokszor k\u00e9rik, hogy seg\u00edtsen.<\/p>\n

„Van, hogy a menetrendben, van, hogy a jegyv\u00e1lt\u00e1sban seg\u00edtek, mert a k\u00e9sz\u00fcl\u00e9kek kezel\u00e9s\u00e9t sem \u00e9rtik sokan. F\u0151leg este van gond, amikor bez\u00e1r a jegyp\u00e9nzt\u00e1r. Sokan m\u00e1r a\u00a0 vonatr\u00f3l lesz\u00e1llva k\u00e9rdezik, tudok-e seg\u00edteni” – tette hozz\u00e1. „\u00c1pol\u00f3k\u00e9nt dolgozom, agg\u00f3dom az id\u0151sek, az \u00e9rtelmi s\u00e9r\u00fcltek, a gyeng\u00e9n l\u00e1t\u00f3k miatt. \u0150k hogy k\u00e9rnek \u00e9s kapnak seg\u00edts\u00e9get? Hiszen akit\u0151l megk\u00e9rdezn\u00e9nek b\u00e1rmit is, maga sem tud honnan t\u00e1j\u00e9koz\u00f3dni” – jegyezte meg.<\/p>\n

\"\"<\/p>\n

Addig is egy kis seg\u00edts\u00e9g a t\u00e1j\u00e9koz\u00f3d\u00e1sban:<\/p>\n

Ha a kijelz\u0151k nem m\u0171k\u00f6dnek, k\u00e9rjenek seg\u00edts\u00e9get az inform\u00e1ci\u00f3s ablakn\u00e1l, ami az \u00e9jf\u00e9lt\u0151l hajnali n\u00e9gyig tart\u00f3 id\u0151szak kiv\u00e9tel\u00e9vel \u00e9jjel-nappal nyitva tart. Pap\u00edralapon is kihelyezt\u00e9k a menetrendet, azt is b\u00f6ng\u00e9szhetik az utasok. A jegyp\u00e9nzt\u00e1rban is kaphatnak t\u00e1j\u00e9koztat\u00e1st, de ez csak d\u00e9lut\u00e1n 6-ig tart nyitva.<\/em><\/p>\n

Friss\u00edt\u00e9s:\u00a0<\/strong><\/em><\/p>\n

A Vol\u00e1nbusz Zrt. Kommunik\u00e1ci\u00f3s Igazgat\u00f3s\u00e1ga v\u00e1laszolt megkeres\u00e9s\u00fcnkre, az al\u00e1bbiakat k\u00f6z\u00f6lt\u00e9k:<\/p>\n

Az elm\u00falt id\u0151szakban sajnos folyamatosan meghib\u00e1sodtak az utast\u00e1j\u00e9koztat\u00e1si rendszer egyes elemei: el\u0151bb a k\u00f6zponti kijelz\u0151, majd a hangos utast\u00e1j\u00e9koztat\u00e1s, v\u00e9g\u00fcl pedig a kocsi\u00e1ll\u00e1sokn\u00e1l tal\u00e1lhat\u00f3 kijelz\u0151k romlottak el. Jelenleg a berendez\u00e9seket jav\u00edtjuk, fel\u00faj\u00edtjuk. Utasaink addig is az inform\u00e1ci\u00f3s pultn\u00e1l, illetve a jegyp\u00e9nzt\u00e1rn\u00e1l kaphatnak t\u00e1j\u00e9koztat\u00e1st \u00e9s inform\u00e1ci\u00f3kat az aut\u00f3buszok indul\u00e1s\u00e1val, \u00e9rkez\u00e9s\u00e9vel kapcsolatosan, de munkat\u00e1rsaink is k\u00e9szs\u00e9ggel \u00e1llnak az utasok rendelkez\u00e9s\u00e9re, seg\u00edts\u00e9g\u00e9re.<\/em>
\n
\nA kellemetlens\u00e9gek miatt utasaink meg\u00e9rt\u00e9s\u00e9t \u00e9s t\u00fcrelm\u00e9t k\u00e9rj\u00fck \u00e9s k\u00f6sz\u00f6nj\u00fck.<\/em><\/h5>","protected":false},"excerpt":{"rendered":"

Hetek, h\u00f3napok \u00f3ta nem m\u0171k\u00f6dnek az utast\u00e1j\u00e9koztat\u00f3 t\u00e1bl\u00e1k az \u00e9rdi busz\u00e1llom\u00e1son. A mesters\u00e9ges intelligencia itt valami\u00e9rt cs\u0151d\u00f6t mondott. <\/p>","protected":false},"author":5,"featured_media":72554,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_seopress_robots_primary_cat":"none","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[1,463,461,1608,460],"cikk_cimkek":[3252,907],"content_flags":[],"content_icons":[],"class_list":["post-72521","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-erdmost","category-fontos","category-jobbfent","category-mindennapok","category-top","cikk_cimkek-buszpalyaudvar","cikk_cimkek-volanbusz"],"acf":[],"_links":{"self":[{"href":"https:\/\/erdmost.hu\/en\/wp-json\/wp\/v2\/posts\/72521","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/erdmost.hu\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/erdmost.hu\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/erdmost.hu\/en\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/erdmost.hu\/en\/wp-json\/wp\/v2\/comments?post=72521"}],"version-history":[{"count":13,"href":"https:\/\/erdmost.hu\/en\/wp-json\/wp\/v2\/posts\/72521\/revisions"}],"predecessor-version":[{"id":72698,"href":"https:\/\/erdmost.hu\/en\/wp-json\/wp\/v2\/posts\/72521\/revisions\/72698"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/erdmost.hu\/en\/wp-json\/wp\/v2\/media\/72554"}],"wp:attachment":[{"href":"https:\/\/erdmost.hu\/en\/wp-json\/wp\/v2\/media?parent=72521"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/erdmost.hu\/en\/wp-json\/wp\/v2\/categories?post=72521"},{"taxonomy":"cikk_cimkek","embeddable":true,"href":"https:\/\/erdmost.hu\/en\/wp-json\/wp\/v2\/cikk_cimkek?post=72521"},{"taxonomy":"content_flags","embeddable":true,"href":"https:\/\/erdmost.hu\/en\/wp-json\/wp\/v2\/content_flags?post=72521"},{"taxonomy":"content_icons","embeddable":true,"href":"https:\/\/erdmost.hu\/en\/wp-json\/wp\/v2\/content_icons?post=72521"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}