{"id":6695,"date":"2020-03-18T10:07:00","date_gmt":"2020-03-18T10:07:00","guid":{"rendered":"https:\/\/wp.erdmost.hu\/2020\/03\/18\/nem-intezhetjuk-szemelyesen-viz-es-csatornaugyeket-sem\/"},"modified":"2020-03-18T10:07:00","modified_gmt":"2020-03-18T10:07:00","slug":"nem-intezhetjuk-szemelyesen-viz-es-csatornaugyeket-sem","status":"publish","type":"post","link":"https:\/\/erdmost.hu\/en\/2020\/03\/18\/nem-intezhetjuk-szemelyesen-viz-es-csatornaugyeket-sem\/","title":{"rendered":"Nem int\u00e9zhetj\u00fck szem\u00e9lyesen a v\u00edz- \u00e9s csatorna\u00fcgyeket sem"},"content":{"rendered":"

M\u00e1rcius 17-\u00e9t\u0151l visszavon\u00e1sig z\u00e1rva tartja \u00fcgyf\u00e9lszolg\u00e1lati irod\u00e1it az \u00c9TV. Honlapjukon arra k\u00e9rik a felhaszn\u00e1l\u00f3kat, hogy \u00fcgyeiket az e-\u00fcgyf\u00e9lszolg\u00e1laton<\/a> int\u00e9zz\u00e9k, vagy telefon\u00e1ljanak (+36-23-521-751).<\/p>\n

Az e-\u00fcgyf\u00e9lszolg\u00e1laton az al\u00e1bbi \u00fcgyeket int\u00e9zhetik:<\/strong>
\n\u2022 m\u00e9r\u0151\u00e1ll\u00e1s bejelent\u00e9s
\n\u2022 szem\u00e9lyes adatok megtekint\u00e9se, m\u00f3dos\u00edt\u00e1s\u00e1nak kezdem\u00e9nyez\u00e9se
\n\u2022 levelez\u00e9si c\u00edm m\u00f3dos\u00edt\u00e1sa
\n\u2022 aktu\u00e1lis egyenleg lek\u00e9rdez\u00e9se, tartoz\u00e1sigazol\u00e1s k\u00e9r\u00e9se
\n\u2022 vev\u0151i foly\u00f3sz\u00e1mla kivonat megtekint\u00e9se
\n\u2022 sz\u00e1mlam\u00e1solatok megtekint\u00e9se, sz\u00e1mlam\u00e1solatok postai \u00faton t\u00f6rt\u00e9n\u0151 megk\u00fcld\u00e9s\u00e9nek ig\u00e9nyl\u00e9se
\n\u2022 r\u00e9szletfizet\u00e9s ig\u00e9nyl\u00e9se
\n 
\nFelhaszn\u00e1l\u00f3v\u00e1ltoz\u00e1s \u00e1tvezet\u00e9se ir\u00e1ni k\u00e9relmet (\u00e1t\u00edr\u00e1s<\/strong>) kiz\u00e1r\u00f3lag e-mailben (ugyfelszolgalat@erdivizmuvek.hu<\/a>) tudnak elfogadni. A megfelel\u0151 formanyomtatv\u00e1nyt kit\u00f6ltve, al\u00e1\u00edrva, illetve a sz\u00fcks\u00e9ges iratokat scannelt form\u00e1ban lehet bek\u00fcldeni.<\/p>\n

Az \u00c9TV arr\u00f3l is t\u00e1j\u00e9koztatta a fogyaszt\u00f3kat, hogy a kor\u00e1bban ki\u00e9rtes\u00edtett v\u00edzm\u00e9r\u0151-leolvas\u00e1sokat bizonytalan ideig sz\u00fcneteltetik. A v\u00edzm\u00e9r\u0151-\u00e1ll\u00e1st tov\u00e1bbra is bedikt\u00e1lhatjuk, illetve az e-\u00fcgyf\u00e9lszolg\u00e1laton is megadhatjuk.  Ha nem \u00e9rkezik bedikt\u00e1lt m\u00e9r\u0151\u00e1ll\u00e1s a t\u00e1rsas\u00e1ghoz, a kor\u00e1bbi id\u0151szak fogyaszt\u00e1si adatain alapul\u00f3, becs\u00fclt r\u00e9ssz\u00e1ml\u00e1t kapnak a felhaszn\u00e1l\u00f3k.<\/p>\n

Az \u00c9TCS online \u00fcgyf\u00e9lszolg\u00e1lata itt<\/a> el\u00e9rhet\u0151, telefonsz\u00e1muk ugyanaz, mint az \u00c9TV \u00fcgyf\u00e9lszolg\u00e1lat\u00e1nak (06-23-521-751). Az elektronikus leveleket az ugyfelszolgalat@erdicsatornamuvek.hu<\/a> e-mailc\u00edmre v\u00e1rj\u00e1k.<\/p>\n

Az ELM\u0170-\u00c9M\u00c1SZ is felf\u00fcggesztette<\/strong> a szem\u00e9lyes \u00fcgyint\u00e9z\u00e9st valamennyi \u00fcgyf\u00e9lszolg\u00e1lati irod\u00e1j\u00e1ban;  az \u00fcgyfelek 16-\u00e1t\u00f3l a c\u00e9g digit\u00e1lis platformjain, azaz online, telefonon vagy e-mailben int\u00e9zhetik \u00fcgyeiket. A Nemzeti K\u00f6zm\u0171vek \u00fcgyf\u00e9lszolg\u00e1lati irod\u00e1i is bez\u00e1rtak<\/strong>. Arra k\u00e9rik \u00fcgyfeleiket,, hogy v\u00e1lassz\u00e1k a tov\u00e1bbra is teljes kapacit\u00e1ssal m\u0171k\u00f6d\u0151 online \u00fcgyf\u00e9lszolg\u00e1latot, mobilapplik\u00e1ci\u00f3t, telefonos \u00fcgyf\u00e9lszolg\u00e1latot, vagy juttass\u00e1k el megkeres\u00e9s\u00fcket \u00edr\u00e1sban a z\u00e1rsas\u00e1g e-mail- \u00e9s postac\u00edm\u00e9re. <\/p>\n

 <\/h1>\n

 <\/p>\n

\n <\/p>","protected":false},"excerpt":{"rendered":"

Bez\u00e1rt az \u00c9TV \u00e9s az \u00c9TCS \u00fcgyf\u00e9lszolg\u00e1lata; k\u00e9rik a felhaszn\u00e1l\u00f3kat, hogy az e-\u00fcgyf\u00e9lszolg\u00e1laton, illetve telefonon vagy e-mailben vegy\u00e9k fel a kapcsolatot t\u00e1rsas\u00e1gukkal. Sz\u00fcneteltetik a v\u00edzm\u00e9r\u0151-leolvas\u00e1sokat is. Az ELM\u00dc-\u00c9M\u00c1SZ \u00e9s a Nemzeti K\u00f6zm\u0171vek szint\u00e9n felf\u00fcggesztette a szem\u00e9lyes \u00fcgyint\u00e9z\u00e9st.<\/p>","protected":false},"author":5,"featured_media":0,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[1],"cikk_cimkek":[15,26],"content_flags":[349],"content_icons":[357],"class_list":["post-6695","post","type-post","status-publish","format-standard","hentry","category-erdmost","cikk_cimkek-kozelet","cikk_cimkek-kozerdeku","content_flags-fontos","content_icons-informacio"],"acf":[],"_links":{"self":[{"href":"https:\/\/erdmost.hu\/en\/wp-json\/wp\/v2\/posts\/6695","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/erdmost.hu\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/erdmost.hu\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/erdmost.hu\/en\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/erdmost.hu\/en\/wp-json\/wp\/v2\/comments?post=6695"}],"version-history":[{"count":0,"href":"https:\/\/erdmost.hu\/en\/wp-json\/wp\/v2\/posts\/6695\/revisions"}],"wp:attachment":[{"href":"https:\/\/erdmost.hu\/en\/wp-json\/wp\/v2\/media?parent=6695"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/erdmost.hu\/en\/wp-json\/wp\/v2\/categories?post=6695"},{"taxonomy":"cikk_cimkek","embeddable":true,"href":"https:\/\/erdmost.hu\/en\/wp-json\/wp\/v2\/cikk_cimkek?post=6695"},{"taxonomy":"content_flags","embeddable":true,"href":"https:\/\/erdmost.hu\/en\/wp-json\/wp\/v2\/content_flags?post=6695"},{"taxonomy":"content_icons","embeddable":true,"href":"https:\/\/erdmost.hu\/en\/wp-json\/wp\/v2\/content_icons?post=6695"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}