Ha a kar\u00e1csonyra kapott aj\u00e1nd\u00e9k hib\u00e1s, s\u00e9r\u00fclt vagy nem m\u0171k\u00f6dik, szavatoss\u00e1gi, j\u00f3t\u00e1ll\u00e1si ig\u00e9nyeket \u00e9rv\u00e9nyes\u00edthet\u00fcnk: az \u00fczlet k\u00f6teles a term\u00e9ket jav\u00edttatni, vagy ha nem jav\u00edthat\u00f3, akkor egy ugyanolyan term\u00e9kre kicser\u00e9lni, v\u00e9gs\u0151 esetben pedig visszafizetni a v\u00e9tel\u00e1rat. Ha ilyen probl\u00e9ma mer\u00fcl fel, \u00e9s azt a keresked\u0151vel nem siker\u00fcl rendezni, a v\u00e1s\u00e1rl\u00f3knak a fogyaszt\u00f3v\u00e9delmi hat\u00f3s\u00e1ghoz \u00e9s a b\u00e9k\u00e9ltet\u0151 test\u00fcletekhez \u00e9rdemes fordulniuk.<\/p>\n
K\u00fclf\u00f6ldr\u0151l beszerzett term\u00e9k eset\u00e9n a fogyaszt\u00f3k az ITM-en bel\u00fcl m\u0171k\u00f6d\u0151 Eur\u00f3pai Fogyaszt\u00f3i K\u00f6zpontt\u00f3l k\u00e9rhetnek ingyenes szakmai seg\u00edts\u00e9get. Ha web\u00e1ruh\u00e1zban, applik\u00e1ci\u00f3b\u00f3l v\u00e1s\u00e1roltunk, a keresked\u0151k a j\u00f3t\u00e1ll\u00e1si, szavatoss\u00e1gi ig\u00e9nyek int\u00e9z\u00e9se mellett az \u00e1tv\u00e9telt\u0151l sz\u00e1m\u00edtott 14 napon bel\u00fcl k\u00f6telesek a hib\u00e1tlan \u00e1rucikket is visszavenni. A fogyaszt\u00f3nak nem kell indokolnia, hogy mi\u00e9rt k\u00fcldi vissza a term\u00e9ket. Egyre t\u00f6bb online keresked\u0151 v\u00e1llal \u00f6nk\u00e9ntesen enn\u00e9l hosszabb, ak\u00e1r 30 napos el\u00e1ll\u00e1si id\u0151t is. Fontos tudni azonban, hogy az el\u00e1ll\u00e1si id\u0151 els\u0151sorban a term\u00e9k kipr\u00f3b\u00e1l\u00e1s\u00e1t szolg\u00e1lja, amelynek sor\u00e1n \u00fagy pr\u00f3b\u00e1lhatjuk ki a term\u00e9ket, ahogy azt egy \u00fczletben tenn\u00e9nk.<\/p>\n
Megesik, hogy a kapott aj\u00e1nd\u00e9k min\u0151s\u00e9g\u00e9t nem \u00e9rheti jogos kifog\u00e1s, azonban nem stimmel a m\u00e9rete, m\u00e1r van bel\u0151le, vagy egyszer\u0171en nem tetszik a megaj\u00e1nd\u00e9kozottnak. Ha az aj\u00e1nd\u00e9kot interneten vett\u00fck meg, akkor az indokl\u00e1s n\u00e9lk\u00fcli el\u00e1ll\u00e1s lehet\u0151s\u00e9g\u00e9vel \u00e9lhet\u00fcnk. Az \u00fczletben beszerzett term\u00e9kek eset\u00e9ben jogszab\u00e1lyi el\u0151\u00edr\u00e1s nem k\u00f6telezi a keresked\u0151t a visszav\u00e1s\u00e1rl\u00e1sra. A vev\u0151i el\u00e9gedetts\u00e9g fokoz\u00e1sa \u00e9s a c\u00e9g h\u00edrnev\u00e9nek \u00f6regb\u00edt\u00e9se \u00e9rdek\u00e9ben ugyanakkor egyre ink\u00e1bb jellemz\u0151, hogy a boltok, \u00e1ruh\u00e1zak \u00f6nk\u00e9ntesen biztos\u00edtanak lev\u00e1s\u00e1rl\u00e1si vagy cserelehet\u0151s\u00e9get az \u00e9v utols\u00f3 napjaiban, janu\u00e1r elej\u00e9n. C\u00e9lszer\u0171 ez\u00e9rt err\u0151l el\u0151zetesen \u00e9rdekl\u0151dni, t\u00e1j\u00e9koztat\u00e1st k\u00e9rni, a v\u00e1llal\u00e1st a v\u00e1s\u00e1rl\u00e1s sor\u00e1n ak\u00e1r a blokkra is fel\u00edratni.<\/p>\n
A v\u00e1s\u00e1rl\u00e1sr\u00f3l kapott nyugt\u00e1t, blokkot a k\u00e9s\u0151bbi ig\u00e9ny\u00e9rv\u00e9nyes\u00edt\u00e9s \u00e9rdek\u00e9ben minden esetben meg kell \u0151rizni. Az \u00fcnnepi v\u00e1s\u00e1rokban beszerzett aj\u00e1nd\u00e9kok eset\u00e9ben a keresked\u0151 adatait hasznos feljegyezni, hogy b\u00e1rmilyen probl\u00e9ma eset\u00e9n fel tudjuk venni vele a kapcsolatot.<\/p>\n
Az Innov\u00e1ci\u00f3s \u00e9s Technol\u00f3giai Miniszt\u00e9rium \u00e9s a fogyaszt\u00f3v\u00e9delmi hat\u00f3s\u00e1g szakemberei az adventi id\u0151szakban rendszeresen ellen\u0151rzik az \u00fczleteket \u00e9s web\u00e1ruh\u00e1zakat, illetve a kar\u00e1csonyi v\u00e1s\u00e1rokat. Az orsz\u00e1gos id\u0151szaki ellen\u0151rz\u00e9sek november elej\u00e9n kezd\u0151dtek \u00e9s december v\u00e9g\u00e9ig folytat\u00f3dnak. December 20-\u00e1ig t\u00f6bb mint 1100 \u00fczletet vizsg\u00e1ltak; az ellen\u0151rz\u00e9sek harmad\u00e1n\u00e1l tal\u00e1ltak jogs\u00e9rt\u00e9st, a legt\u00f6bb probl\u00e9ma az \u00e1rak felt\u00fcntet\u00e9s\u00e9vel volt.<\/p>","protected":false},"excerpt":{"rendered":"
A legnagyobb gondoss\u00e1ggal, odafigyel\u00e9ssel kiv\u00e1lasztott aj\u00e1nd\u00e9kn\u00e1l is el\u0151fordulhat, hogy ink\u00e1bb visszavinn\u00e9nk a keresked\u0151h\u00f6z. Fontos, hogy tiszt\u00e1ban legy\u00fcnk lehet\u0151s\u00e9geinkkel, illetve a fogyaszt\u00f3v\u00e9delmi el\u0151\u00edr\u00e1sokkal, amelyeket az Innov\u00e1ci\u00f3s \u00e9s Technol\u00f3giai Miniszt\u00e9rium gy\u0171jt\u00f6tt \u00f6ssze az olvas\u00f3knak.<\/p>","protected":false},"author":8,"featured_media":0,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[1],"cikk_cimkek":[26],"content_flags":[349,348],"content_icons":[357],"class_list":["post-5671","post","type-post","status-publish","format-standard","hentry","category-erdmost","cikk_cimkek-kozerdeku","content_flags-fontos","content_flags-top","content_icons-informacio"],"acf":[],"_links":{"self":[{"href":"https:\/\/erdmost.hu\/en\/wp-json\/wp\/v2\/posts\/5671","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/erdmost.hu\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/erdmost.hu\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/erdmost.hu\/en\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/erdmost.hu\/en\/wp-json\/wp\/v2\/comments?post=5671"}],"version-history":[{"count":0,"href":"https:\/\/erdmost.hu\/en\/wp-json\/wp\/v2\/posts\/5671\/revisions"}],"wp:attachment":[{"href":"https:\/\/erdmost.hu\/en\/wp-json\/wp\/v2\/media?parent=5671"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/erdmost.hu\/en\/wp-json\/wp\/v2\/categories?post=5671"},{"taxonomy":"cikk_cimkek","embeddable":true,"href":"https:\/\/erdmost.hu\/en\/wp-json\/wp\/v2\/cikk_cimkek?post=5671"},{"taxonomy":"content_flags","embeddable":true,"href":"https:\/\/erdmost.hu\/en\/wp-json\/wp\/v2\/content_flags?post=5671"},{"taxonomy":"content_icons","embeddable":true,"href":"https:\/\/erdmost.hu\/en\/wp-json\/wp\/v2\/content_icons?post=5671"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}