Ha a kar\u00e1csonyra kapott aj\u00e1nd\u00e9k hib\u00e1s, s\u00e9r\u00fclt vagy nem m\u0171k\u00f6dik, szavatoss\u00e1gi, j\u00f3t\u00e1ll\u00e1si ig\u00e9nyeket \u00e9rv\u00e9nyes\u00edthet\u00fcnk. A bolt k\u00f6teles a term\u00e9ket jav\u00edttatni, vagy ha nem jav\u00edthat\u00f3, ugyanolyan term\u00e9kre kicser\u00e9lni. Ha egyik sem megy, vissza kell fizetnie a v\u00e9tel\u00e1rat. Az ingyenes vitarendez\u00e9si f\u00f3rumk\u00e9nt m\u0171k\u00f6d\u0151 b\u00e9k\u00e9ltet\u0151 test\u00fcletek seg\u00edthetnek, ha probl\u00e9m\u00e1s \u00fcgy\u00fcnkben nem siker\u00fcl d\u0171l\u0151re jutni a keresked\u0151vel. K\u00fclf\u00f6ldr\u0151l beszerzett term\u00e9k eset\u00e9n az Eur\u00f3pai Fogyaszt\u00f3i K\u00f6zpont ny\u00fajthat szint\u00e9n d\u00edjmentes t\u00e1mogat\u00e1st – h\u00edvta fel a figyelmet az ITM<\/p>\n
El\u0151fordul, hogy az aj\u00e1nd\u00e9k min\u0151s\u00e9ge kifog\u00e1stalan, \u00e1m szor\u00edt a cip\u0151, m\u00e1r megvett\u00fck a k\u00f6nyvet, nem passzol a t\u00f6r\u00f6lk\u00f6z\u0151k sz\u00edne a f\u00fcrd\u0151szob\u00e1ba. Ha interneten v\u00e1s\u00e1roltunk, az indokl\u00e1s n\u00e9lk\u00fcli el\u00e1ll\u00e1s lehet\u0151s\u00e9g\u00e9vel \u00e9lhet\u00fcnk. A webshop az \u00e1tv\u00e9telt\u0151l sz\u00e1m\u00edtott 14 napon bel\u00fcl a hib\u00e1tlan \u00e1rucikket is k\u00f6teles visszavenni. A fogyaszt\u00f3nak nem kell indokolnia, hogy mi\u00e9rt k\u00fcldi vissza a term\u00e9ket. Egyre t\u00f6bb online keresked\u0151 v\u00e1llal \u00f6nk\u00e9ntesen enn\u00e9l hosszabb, ak\u00e1r 30 napos el\u00e1ll\u00e1si id\u0151t. Fontos, hogy az el\u00e1ll\u00e1si id\u0151 alapvet\u0151en a term\u00e9k kipr\u00f3b\u00e1l\u00e1s\u00e1ra szolg\u00e1l, amire a bolti v\u00e1s\u00e1rl\u00e1ssal szemben az interneten b\u00f6ng\u00e9szve nincs m\u00f3d.<\/p>\n
Az \u00fczletben v\u00e1s\u00e1rolt term\u00e9kek eset\u00e9ben visszav\u00e1s\u00e1rl\u00e1sra jogszab\u00e1lyi el\u0151\u00edr\u00e1s nem k\u00f6telezi a keresked\u0151t. A vev\u0151k el\u00e9gedetts\u00e9ge \u00e9rdek\u00e9ben azonban egyre t\u00f6bb bolt, \u00e1ruh\u00e1z biztos\u00edt \u00fczletpolitikai okokb\u00f3l lev\u00e1s\u00e1rl\u00e1si vagy cserelehet\u0151s\u00e9get az \u00e9v utols\u00f3 napjaiban, janu\u00e1r elej\u00e9n. C\u00e9lszer\u0171 err\u0151l el\u0151zetesen \u00e9rdekl\u0151dni, t\u00e1j\u00e9koztat\u00e1st k\u00e9rni, a v\u00e1llal\u00e1st fizet\u00e9s ut\u00e1n ak\u00e1r a blokkra is fel\u00edratni. A nyugt\u00e1t, sz\u00e1ml\u00e1t a k\u00e9s\u0151bbi ig\u00e9nyek \u00e9rv\u00e9nyes\u00edt\u00e9se \u00e9rdek\u00e9ben minden esetben meg kell \u0151rizni – figyelmeztet az ITM.<\/p>\n
Keszthelyi Nikoletta, az ITM fogyaszt\u00f3v\u00e9delem\u00e9rt felel\u0151s helyettes \u00e1llamtitk\u00e1ra elmondta: az \u00e9v v\u00e9gi id\u0151szak a kiskereskedelem mellett a fogyaszt\u00f3v\u00e9delemben is f\u0151szezon. Az \u00fcnnepi ellen\u0151rz\u00e9sek november v\u00e9g\u00e9n megkezd\u0151dtek, \u00e9s szilveszterig folytat\u00f3dnak. Ha kar\u00e1csonyi v\u00e1s\u00e1rban bukkanunk tetszet\u0151s aj\u00e1nd\u00e9kra, jegyezz\u00fck meg, vagy okostelefonnal fot\u00f3zzuk le a keresked\u0151 adatait. A hat\u00f3s\u00e1gi szakemberek az adventi id\u0151szakban is folyamatosan j\u00e1rj\u00e1k az \u00fczleteket, v\u00e1s\u00e1rokat. A alkalmi \u00e1rus\u00edt\u00f3helyeken azt is n\u00e9zik, hogy a v\u00e1llalkoz\u00f3 neve, el\u00e9rhet\u0151s\u00e9ge j\u00f3l l\u00e1that\u00f3 helyen fel van-e t\u00fcntetve. B\u00e1rmilyen gond mer\u00fclne fel, \u00edgy biztosan tudjuk majd, hol kell kopogtatnunk a term\u00e9k jav\u00edt\u00e1s\u00e1t, cser\u00e9j\u00e9t, a v\u00e9tel\u00e1r visszafizet\u00e9s\u00e9t k\u00e9rve – id\u00e9zte az ITM k\u00f6zlem\u00e9nye a helyettes \u00e1llamtitk\u00e1r szavait.<\/p>","protected":false},"excerpt":{"rendered":"
Ha aj\u00e1nd\u00e9kot vesz\u00fcnk, a szokottn\u00e1l is gondosabban \u00e9rdemes meg\u0151rizni a sz\u00e1ml\u00e1t, nyugt\u00e1t. A kar\u00e1csonyi v\u00e1s\u00e1rokban c\u00e9lszer\u0171 feljegyezni a keresked\u0151 adatait, hogy sz\u00fcks\u00e9g eset\u00e9n fel tudjuk venni vele a kapcsolatot – javasolta szerdai k\u00f6zlem\u00e9ny\u00e9ben az Innov\u00e1ci\u00f3s \u00e9s Technol\u00f3giai Miniszt\u00e9rium (ITM).<\/p>","protected":false},"author":8,"featured_media":0,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[1],"cikk_cimkek":[15],"content_flags":[],"content_icons":[],"class_list":["post-20525","post","type-post","status-publish","format-standard","hentry","category-erdmost","cikk_cimkek-kozelet"],"acf":[],"_links":{"self":[{"href":"https:\/\/erdmost.hu\/en\/wp-json\/wp\/v2\/posts\/20525","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/erdmost.hu\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/erdmost.hu\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/erdmost.hu\/en\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/erdmost.hu\/en\/wp-json\/wp\/v2\/comments?post=20525"}],"version-history":[{"count":0,"href":"https:\/\/erdmost.hu\/en\/wp-json\/wp\/v2\/posts\/20525\/revisions"}],"wp:attachment":[{"href":"https:\/\/erdmost.hu\/en\/wp-json\/wp\/v2\/media?parent=20525"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/erdmost.hu\/en\/wp-json\/wp\/v2\/categories?post=20525"},{"taxonomy":"cikk_cimkek","embeddable":true,"href":"https:\/\/erdmost.hu\/en\/wp-json\/wp\/v2\/cikk_cimkek?post=20525"},{"taxonomy":"content_flags","embeddable":true,"href":"https:\/\/erdmost.hu\/en\/wp-json\/wp\/v2\/content_flags?post=20525"},{"taxonomy":"content_icons","embeddable":true,"href":"https:\/\/erdmost.hu\/en\/wp-json\/wp\/v2\/content_icons?post=20525"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}