{"id":12723,"date":"2021-03-03T10:03:21","date_gmt":"2021-03-03T10:03:21","guid":{"rendered":"https:\/\/wp.erdmost.hu\/2021\/03\/03\/postai-szolgaltatas-hianyossagairol\/"},"modified":"2021-03-03T10:03:21","modified_gmt":"2021-03-03T10:03:21","slug":"postai-szolgaltatas-hianyossagairol","status":"publish","type":"post","link":"https:\/\/erdmost.hu\/en\/2021\/03\/03\/postai-szolgaltatas-hianyossagairol\/","title":{"rendered":"A postai szolg\u00e1ltat\u00e1s hi\u00e1nyoss\u00e1gair\u00f3l"},"content":{"rendered":"<p style=\"border:none\">A Magyar Post\u00e1nak els\u0151k\u00e9nt azt a k\u00e9rd\u00e9st tett\u00fck fel, vajon mi az oka annak, ha a post\u00e1s az aj\u00e1nlott levelet meg sem pr\u00f3b\u00e1lja \u00e1tadni a c\u00edmzettnek, hanem csak bedobja a sikertelen k\u00e9zbes\u00edt\u00e9sr\u0151l sz\u00f3l\u00f3 \u00e9rtes\u00edt\u0151t a postal\u00e1d\u00e1ba. \u201eA postai k\u00e9zbes\u00edt\u0151 a k\u00f6nyvelt lev\u00e9lk\u00fcldem\u00e9nyeket (kiv\u00e9ve az aj\u00e1nlott lev\u00e9l) a c\u00edmz\u00e9sben megjel\u00f6lt helyen k\u00eds\u00e9rli meg k\u00e9zbes\u00edteni szem\u00e9lyes \u00e1tad\u00e1ssal, azaz k\u00f6teles becsengetni, el\u0151fordul azonban, hogy a t\u00e1rsash\u00e1z kapucseng\u0151j\u00e9n\u00e9l a nevek nincsenek felt\u00fcntetve\u201d \u2013 \u00edrta v\u00e1lasz\u00e1ban a Magyar Posta, hozz\u00e1t\u00e9ve, hogy \u201eamennyiben sikertelen a k\u00e9zbes\u00edt\u00e9s, \u00e9rtes\u00edt\u0151t hagy h\u00e1tra, amelyen felt\u00fcnteti, hogy a k\u00fcldem\u00e9ny melyik post\u00e1n vehet\u0151 \u00e1t.\u201d A hivatalos iratokra vonatkoz\u00f3 szab\u00e1ly szerint a k\u00e9zbes\u00edt\u0151 k\u00e9t alkalommal k\u00eds\u00e9rli meg k\u00e9zbes\u00edteni 5 munkanap elt\u00e9r\u00e9ssel. Sikertelen k\u00e9zbes\u00edt\u00e9s eset\u00e9n k\u00f6teles \u00e9rtes\u00edt\u0151t hagyni.<\/p>\n<p>Arr\u00f3l is \u00edrtak, hogy a pand\u00e9mia miatt bevezett\u00e9k az \u00e9rint\u00e9smentes k\u00e9zbes\u00edt\u00e9st, amely a k\u00f6nyvelt lev\u00e9lk\u00fcldem\u00e9nyeket is \u00e9rinti. Vagyis az aj\u00e1nlott leveleket a k\u00e9zbes\u00edt\u0151k a lev\u00e9lszekr\u00e9nybe helyezik, a k\u00e9zbes\u00edt\u00e9s t\u00e9ny\u00e9t pedig r\u00f6gz\u00edtik a PDA-k\u00e9sz\u00fcl\u00e9ken. Ha hivatalos irat vagy t\u00e9rtivev\u00e9nyes aj\u00e1nlott k\u00fcldem\u00e9ny \u00e9rkezik, akkor tov\u00e1bbra is k\u00f6telez\u0151 a szem\u00e9lyes \u00e1tv\u00e9tel, de al\u00e1\u00edr\u00e1s helyett a szem\u00e9lyi igazolv\u00e1ny sz\u00e1m\u00e1t kell bedikt\u00e1lni a k\u00e9zbes\u00edt\u0151nek.<\/p>\n<p>Sok panaszkodnak a k\u00fclf\u00f6ldr\u0151l \u00e9rkez\u0151 k\u00fcldem\u00e9nyek nem kiel\u00e9g\u00edt\u0151 k\u00e9zbes\u00edt\u00e9s\u00e9re. A Magyar Posta szerint ezek nagy r\u00e9sze K\u00edn\u00e1b\u00f3l sz\u00e1rmazik, \u00e9s t\u00f6bbs\u00e9g\u00fck nem csomagk\u00e9nt, hanem k\u00f6z\u00f6ns\u00e9ges lev\u00e9lk\u00fcldem\u00e9nyk\u00e9nt \u00e9rkezik Magyarorsz\u00e1gra, \u00edgy ezeket postal\u00e1d\u00e1ba kell k\u00e9zbes\u00edteni. \u201eUgyanakkor ezen k\u00fcldem\u00e9nyek egy r\u00e9sze alakjuk \u00e9s m\u00e9ret\u00fck miatt nem f\u00e9rnek be a postal\u00e1da ny\u00edl\u00e1s\u00e1n, ez\u00e9rt ezeket meg sem pr\u00f3b\u00e1ljuk k\u00e9zbes\u00edteni, hanem a post\u00e1n lehet \u00e1tvenni.\u201d<\/p>\n<p>\u00c9rdekl\u0151dt\u00fcnk afel\u0151l is, hogy van-e valamilyen m\u00f3d a Magyar Posta dolgoz\u00f3inak ellen\u0151rz\u00e9s\u00e9re? \u00c1ll\u00e1spontjuk szerint a k\u00e9zbes\u00edt\u0151k munk\u00e1j\u00e1nak ellen\u0151rz\u00e9se folyamatos, \u00e9s ha b\u00e1rmely ellen\u0151rz\u00e9s sor\u00e1n hi\u00e1nyoss\u00e1g mer\u00fcl fel, minden esetben int\u00e9zked\u00e9s t\u00f6rt\u00e9nik. \u201eA k\u00e9zbes\u00edt\u00e9s sikeress\u00e9g\u00e9t befoly\u00e1solja, hogy helyes-e a c\u00edmz\u00e9s, illetve az, hogy a c\u00edmz\u00e9s hely\u00e9n van-e utcan\u00e9v \u00e9s h\u00e1zsz\u00e1mt\u00e1bla, mely alapj\u00e1n beazonos\u00edthat\u00f3, illetve a c\u00edmzett rendelkezik-e lev\u00e9lszekr\u00e9nnyel.\u201d<\/p>\n<p>\u00c9rd 1 posta munkat\u00e1rsainak felm\u00e9r\u00e9se alapj\u00e1n t\u00f6bb olyan probl\u00e9m\u00e1s c\u00edmhely van, ahol a c\u00edmzett nem azonos\u00edthat\u00f3.<\/p>\n<p>\u00c9rd 1 posta eset\u00e9ben 2020-ban h\u00e9t darab, a szem\u00e9lyes k\u00e9zbes\u00edt\u00e9s hi\u00e1ny\u00e1ra vonatkoz\u00f3 megalapozott panasz \u00e9rkezett a t\u00e1rsas\u00e1ghoz, a&nbsp; hivatalos iratokkal kapcsolatos \u00e9rtes\u00edt\u0151 hi\u00e1nya miatt pedig kett\u0151, a Posta szerint&nbsp; a sz\u00fcks\u00e9ges int\u00e9zked\u00e9seket minden esetben megtett\u00e9k.<\/p>","protected":false},"excerpt":{"rendered":"<p>T\u00f6bb olvas\u00f3nk sz\u00e1molt be az elm\u00falt id\u0151szakban a postai szolg\u00e1ltat\u00e1s hi\u00e1nyoss\u00e1gair\u00f3l. Megpr\u00f3b\u00e1ltunk ut\u00e1naj\u00e1rni az anom\u00e1li\u00e1knak, de \u00e9rdemi v\u00e1laszt nem kaptunk a Magyar Post\u00e1t\u00f3l, holott jogos elv\u00e1r\u00e1s, hogy a folyamatosan emelked\u0151 postai k\u00f6lts\u00e9gek\u00e9rt cser\u00e9be sz\u00ednvonalas szolg\u00e1ltat\u00e1st ny\u00fajtsanak.<\/p>","protected":false},"author":8,"featured_media":0,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[1],"cikk_cimkek":[15,170],"content_flags":[349],"content_icons":[],"class_list":["post-12723","post","type-post","status-publish","format-standard","hentry","category-erdmost","cikk_cimkek-kozelet","cikk_cimkek-szolgaltatas","content_flags-fontos"],"acf":[],"_links":{"self":[{"href":"https:\/\/erdmost.hu\/en\/wp-json\/wp\/v2\/posts\/12723","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/erdmost.hu\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/erdmost.hu\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/erdmost.hu\/en\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/erdmost.hu\/en\/wp-json\/wp\/v2\/comments?post=12723"}],"version-history":[{"count":0,"href":"https:\/\/erdmost.hu\/en\/wp-json\/wp\/v2\/posts\/12723\/revisions"}],"wp:attachment":[{"href":"https:\/\/erdmost.hu\/en\/wp-json\/wp\/v2\/media?parent=12723"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/erdmost.hu\/en\/wp-json\/wp\/v2\/categories?post=12723"},{"taxonomy":"cikk_cimkek","embeddable":true,"href":"https:\/\/erdmost.hu\/en\/wp-json\/wp\/v2\/cikk_cimkek?post=12723"},{"taxonomy":"content_flags","embeddable":true,"href":"https:\/\/erdmost.hu\/en\/wp-json\/wp\/v2\/content_flags?post=12723"},{"taxonomy":"content_icons","embeddable":true,"href":"https:\/\/erdmost.hu\/en\/wp-json\/wp\/v2\/content_icons?post=12723"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}