{"id":114102,"date":"2024-12-27T09:22:21","date_gmt":"2024-12-27T08:22:21","guid":{"rendered":"https:\/\/erdmost.hu\/?p=114102"},"modified":"2024-12-27T09:22:21","modified_gmt":"2024-12-27T08:22:21","slug":"csunya-szorit-nem-mukodik","status":"publish","type":"post","link":"https:\/\/erdmost.hu\/en\/2024\/12\/27\/csunya-szorit-nem-mukodik\/","title":{"rendered":"Cs\u00fanya, szor\u00edt, nem m\u0171k\u00f6dik"},"content":{"rendered":"

E sorok \u00edr\u00f3ja is b\u00e1mult m\u00e1r borzadozva kar\u00e1csonyi pul\u00f3verre, n\u00e9zett szomor\u00faan arra az aj\u00e1nd\u00e9kk\u00f6nyvre, ami m\u00e1r ott figyelt a polc\u00e1n, \u00e9s olyan is volt, hogy nem m\u0171k\u00f6d\u00f6tt a kar\u00e1csonyra kapott m\u0171szaki cikk. Mit lehet ilyenkor tenni? Visszavinni – \u00e9rkezik a mag\u00e1t\u00f3l \u00e9rtet\u0151d\u0151 v\u00e1lasz. No igen, de visszaveszik-e?<\/p>\n

A 24.hu cikke<\/a> \u00f6sszegy\u0171jt\u00f6tte, milyen esetekben \u00e9lhet\u00fcnk ezzel a lehet\u0151s\u00e9ggel. B\u00e1r sokan m\u00e1r rutinosak ebben, \u00e9rdemes m\u00e9gis \u00e1ttekinteni, milyen jogaink vannak, ugyanis a fogyaszt\u00f3v\u00e9delmi szab\u00e1lyok v\u00e1ltoztak az id\u00e9n.<\/p>\n

Ami a legfontosabb: legyen meg a nyugta, sz\u00e1mla, j\u00f3t\u00e1ll\u00e1si jegy (ha kaptunk).<\/em><\/p>\n

\"\"<\/p>\n

Ha online t\u00f6rt\u00e9nt a v\u00e1s\u00e1rl\u00e1s, 14 napos el\u00e1ll\u00e1sra van lehet\u0151s\u00e9ge a vev\u0151nek,<\/strong> r\u00e1ad\u00e1sul indokl\u00e1s sem kell ehhez. (Vannak azonban olyan web\u00e1ruh\u00e1zak is, amelyek 14 napn\u00e1l hosszabb el\u00e1ll\u00e1st biztos\u00edtanak.) Ilyenkor az el\u00e1ll\u00e1st \u00edr\u00e1sban (emailen) jelezni kell, \u00e9s a term\u00e9k visszajuttat\u00e1sa \u00e1ltal\u00e1ban a vev\u0151 feladata \u00e9s k\u00f6lts\u00e9ge.<\/p>\n

Az elad\u00f3 k\u00f6teles halad\u00e9ktalanul, de legk\u00e9s\u0151bb az el\u00e1ll\u00e1sr\u00f3l val\u00f3 tudom\u00e1sszerz\u00e9st\u0151l sz\u00e1m\u00edtott 14 napon bel\u00fcl a fogyaszt\u00f3 \u00e1ltal kifizetett teljes \u00f6sszeget (ide\u00e9rtve a teljes\u00edt\u00e9ssel \u00f6sszef\u00fcgg\u00e9sben felmer\u00fclt k\u00f6lts\u00e9geket is) visszat\u00e9r\u00edteni.<\/p>\n

Id\u00e9n k\u00f6nny\u00edtett\u00e9k a 14 napos indokl\u00e1s n\u00e9lk\u00fcli el\u00e1ll\u00e1s lehet\u0151s\u00e9g\u00e9t: ha a v\u00e1llalkoz\u00e1s \u00fczlethelyis\u00e9gben is \u00e9rt\u00e9kes\u00edti a term\u00e9ket, oda is vissza lehet vinni 14 napon bel\u00fcl el\u00e1ll\u00e1si c\u00e9llal, nem kell post\u00e1ra adni, vagy fut\u00e1rral visszak\u00fcldeni.\u00a0<\/strong><\/p>\n

Ha \u00fczletben v\u00e1s\u00e1roltunk, \u00e9s a term\u00e9knek nincs baja, akkor f\u0151 szab\u00e1ly szerint az \u00fczletnek nem k\u00f6telez\u0151 visszavennie azt. Akadnak viszont olyan keresked\u0151k, akik ezt m\u00e9gis megteszik, vagy megengedik, hogyha p\u00e9ld\u00e1ul csak a sz\u00edn vagy a m\u00e9ret nem megfelel\u0151, akkor kicser\u00e9lj\u00fck a term\u00e9ket.<\/p>\n

\"\"<\/p>\n

M\u00e1s a helyzet akkor, ha a term\u00e9k hib\u00e1s?<\/strong><\/p>\n

Az \u00e1ltal\u00e1nos szab\u00e1ly az, hogyha a term\u00e9knek olyan hib\u00e1ja van, ami akad\u00e1lyozza a rendeltet\u00e9sszer\u0171 haszn\u00e1latot, akkor az elad\u00f3nak h\u00e1rom napon bel\u00fcl ki kell cser\u00e9lnie. Ha nem az utols\u00f3 pillanatban vett\u00fcnk aj\u00e1nd\u00e9kot, kar\u00e1csonykor ezekb\u0151l a hat\u00e1rid\u0151kb\u0151l k\u00f6nnyen kics\u00faszhatunk.<\/p>\n

A fogyaszt\u00f3 a j\u00f3t\u00e1ll\u00e1s ir\u00e1nti ig\u00e9ny\u00e9t az eg\u00e9sz j\u00f3t\u00e1ll\u00e1s alatt \u00e9rv\u00e9nyes\u00edtheti, csak ekkor m\u00e1r nem cser\u00e9vel indul a hib\u00e1s term\u00e9kn\u00e9l a korrekci\u00f3, hanem jav\u00edt\u00e1ssal, \u00e9s csak h\u00e1rom sikertelen jav\u00edt\u00e1s ut\u00e1n j\u00f6het a csere vagy a v\u00e9tel\u00e1r-visszat\u00e9r\u00edt\u00e9s.<\/p>\n

A j\u00f3t\u00e1ll\u00e1si k\u00f6telezetts\u00e9g teljes\u00edt\u00e9se azt a v\u00e1llalkoz\u00e1st terheli, melyt\u0151l a fogyaszt\u00f3 a term\u00e9ket megv\u00e1s\u00e1rolta. A j\u00f3t\u00e1ll\u00e1sb\u00f3l ered\u0151 jogok f\u0151 szab\u00e1ly szerint a j\u00f3t\u00e1ll\u00e1si jeggyel \u00e9rv\u00e9nyes\u00edthet\u0151k.
\nA j\u00f3t\u00e1ll\u00e1si jegyet online is elk\u00fcldheti az elad\u00f3 a vev\u0151nek.<\/p>\n

Ha a fogyaszt\u00f3 nem kapott j\u00f3t\u00e1ll\u00e1si jegyet, akkor a sz\u00e1ml\u00e1val vagy a nyugt\u00e1val is \u00e9rv\u00e9nyes\u00edtheti a j\u00f3t\u00e1ll\u00e1st.<\/p>\n

Nem lehet a j\u00f3t\u00e1ll\u00e1s felt\u00e9tele, hogy a fogyaszt\u00f3 visszaszolg\u00e1ltassa a fogyaszt\u00e1si cikk felbontott csomagol\u00e1s\u00e1t.<\/strong><\/p>\n

A fogyaszt\u00f3 a j\u00f3t\u00e1ll\u00e1s ir\u00e1nti ig\u00e9ny\u00e9t bejelentheti a v\u00e1llalkoz\u00e1s sz\u00e9khely\u00e9n, b\u00e1rmely telephely\u00e9n, fi\u00f3ktelep\u00e9n \u00e9s a v\u00e1llalkoz\u00e1s \u00e1ltal a j\u00f3t\u00e1ll\u00e1si jegyen felt\u00fcntetett jav\u00edt\u00f3szolg\u00e1latn\u00e1l k\u00f6zvetlen\u00fcl is.<\/p>","protected":false},"excerpt":{"rendered":"

Ezekre figyeljen, ha visszavinn\u00e9 a kar\u00e1csonyi aj\u00e1nd\u00e9kot<\/p>","protected":false},"author":5,"featured_media":114105,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_seopress_robots_primary_cat":"none","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[1,463,461,462,464,1608,460],"cikk_cimkek":[3938,5365,65],"content_flags":[],"content_icons":[],"class_list":["post-114102","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-erdmost","category-fontos","category-jobbfent","category-kiemelt","category-kozerdeku","category-mindennapok","category-top","cikk_cimkek-ajandek","cikk_cimkek-jotallas","cikk_cimkek-karacsony"],"acf":[],"_links":{"self":[{"href":"https:\/\/erdmost.hu\/en\/wp-json\/wp\/v2\/posts\/114102","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/erdmost.hu\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/erdmost.hu\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/erdmost.hu\/en\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/erdmost.hu\/en\/wp-json\/wp\/v2\/comments?post=114102"}],"version-history":[{"count":1,"href":"https:\/\/erdmost.hu\/en\/wp-json\/wp\/v2\/posts\/114102\/revisions"}],"predecessor-version":[{"id":114106,"href":"https:\/\/erdmost.hu\/en\/wp-json\/wp\/v2\/posts\/114102\/revisions\/114106"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/erdmost.hu\/en\/wp-json\/wp\/v2\/media\/114105"}],"wp:attachment":[{"href":"https:\/\/erdmost.hu\/en\/wp-json\/wp\/v2\/media?parent=114102"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/erdmost.hu\/en\/wp-json\/wp\/v2\/categories?post=114102"},{"taxonomy":"cikk_cimkek","embeddable":true,"href":"https:\/\/erdmost.hu\/en\/wp-json\/wp\/v2\/cikk_cimkek?post=114102"},{"taxonomy":"content_flags","embeddable":true,"href":"https:\/\/erdmost.hu\/en\/wp-json\/wp\/v2\/content_flags?post=114102"},{"taxonomy":"content_icons","embeddable":true,"href":"https:\/\/erdmost.hu\/en\/wp-json\/wp\/v2\/content_icons?post=114102"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}